Durham County Library Strategic Plan

From the Suggestion Box

Page history last edited by Patricia Dew 2 yrs ago

From the suggestion box

SUGGESTIONS	COMPLIMENTS	COMPLAINTS
FALL 2007
PLEASE!! Get book "carts" like in the kids dept. for the rest of us (my teenager has me carrying around about 14! books for her) Thanks!
Need a fax machine
		Message for 560-0100 too long
Soda machine and snack machine, on the outside.	the upgrade on the computers, longer movies for adults on maybe the weekends, tampax in the bathroom for the women	no complaints
	Janet. WOW!
		Too many stinkin' homeless people in the library All The Time!!!
	Everyone has been wonderfully nice & helpful here
Hot air hand dryers used with maual faucets is unsanitary because one is forced to turn the faucet off after washing hands. Please change the faucets to automatic cutoffs. Thank you.
Upgrade all mens room urinals to waterless units. Critical issue in the current drought. Saves approx 30 to 40K gal. potable water per unit replaced.	Great staff	Water wasting urinals
Please put a table by the photocopier to help place items on
SPRING 2007
I think you should give your security guards a break	need to put more security's	no complaints
	I love the computer availability. Thanks.
no suggestions	nice staff and people and security	no
I love the amount of print resources in this Library.
Patron said the seats in periodical need to be sanitized. Spray something on them. Please.
there should be computers for people to use for a short period of time
JUL-AUG 2007
Please restart carrying books with Japanese language. There are more immigrants live here in Durham more than before. It is important for community to accomodate the people with different back ground & language. There are many Asians live in Shannon Rd Branch area. Please restart the program again.
		slow computers
fax machines
we must have foreign books back!
		Hello - your internet use does not grant full use of minutes. It starts w/ 2 mins gone! and ends 10 min early even w/ no pending reservation.
I think ya'll need to get more staff, and new securities, and a bigger, room for the kids!
This is my suggestion that ya'll put the chat room on the computer for us Alut (?)	I really like this library. I spend a lot of my time here.	I have no complaints at this time.
AUG-SEPT 2007
Get some head phones to put up stairs.	No head phones get some	The librayns get attuides with people.
Children should be monitered for locking and unplugging PC's on second floor and leaving .		And grown men watching pornography on library's PC.
Since the library opens up from only 2-6, I think be(?) 30 minutes.	I like the down load games on all the computers.	To much cursing and noise.
Jesus <heart>s you	God bless you Have a blessed day
The need headphones		They have attuides.

Teen Suggestions and questions from Main's Teen Suggestion Box

Why don't you sell candy at the library? That would be fun,
Could you post the list of YAF award winners? Better yet, set aside a display section for YAF award winners.
They should have an ice cream party in the summer. I think that would be nice for the people who read 40 books and up. That would be really fun.
What do I want is games.
When will the library stop smelling like goat?
Why can't you get on the computer if you need to do a project and you don't have a card?
Why do you have to have a library card if you're just trying to type?
Why don't we have food for kids and teens in the library? Things like Snapples.